France · Article 82 of the French Data Protection Act (Loi n° 78-17 du 6 janvier 1978 relative à l'informatique, aux fichiers et aux libertés)

Cookie consent in France: Article 82 and the CNIL rules

In France, Article 82 of the Data Protection Act requires prior consent before any cookie or tracker that is not strictly necessary is stored or read, and the CNIL enforces it more than any other European authority. Refusing must be as easy as accepting, so a Reject all button belongs on the first screen next to Accept all, and the CNIL considers keeping the visitor's choice for 6 months good practice. First-party audience measurement can be exempt from consent under strict conditions, and fines for Article 82 breaches reach 10 million euros or 2% of worldwide turnover.
Published 21 October 2026 · By the Cookiequiet team · Markdown

Quick facts

Applies toAny website or app that stores or reads information on the device of a user in France, wherever the publisher is established
Consent modelPrior opt-in, with the GDPR's definition of consent; refusal must be as simple as acceptance
Cookie ruleArticle 82 of Loi n° 78-17 du 6 janvier 1978 (Informatique et Libertés), transposing Article 5(3) of the ePrivacy Directive
AuthorityCNIL (Commission nationale de l'informatique et des libertés); fines are decided by its restricted committee
Maximum fine10 million euros or 2% of worldwide annual turnover, whichever is higher (Article 20, IV, 7° of the Act); up to 20,000 euros under the simplified procedure
Reject on first layerYes: CNIL guidelines and recommendation of 17 September 2020, applied in the fines against Google, Facebook, Microsoft and TikTok
Re-ask intervalKeeping the choice (consent or refusal) for 6 months is considered good practice (CNIL recommendation, section 2)

France transposed Article 5(3) of the ePrivacy Directive in Article 82 of the Data Protection Act of 6 January 1978, known as the loi Informatique et Libertés. Article 82 says that every user must be informed clearly and completely of the purpose of any action that reads or writes information on their device and of how to object, and that such access may only take place after the user has consented. Two exceptions apply: access whose sole purpose is to enable or facilitate an electronic communication, and access that is strictly necessary for an online service the user expressly requested.

The CNIL explains how it reads Article 82 in two texts adopted on 17 September 2020: guidelines (deliberation n° 2020-091) and a recommendation with practical examples (deliberation n° 2020-092). The guidelines say what the law requires; the recommendation shows ways to comply, and it is not binding as such. Sites had until the end of March 2021 to adapt, and the CNIL has run cookie inspections every year since.

What changed in 2025 and 2026?

On 18 December 2025 the CNIL adopted deliberation n° 2025-131, which adds a chapter on multi-device consent to the 2020 recommendation; a consolidated version was published on 16 January 2026. A site where visitors log in may apply one choice to every device connected to the account, but only on two conditions: a refusal or a withdrawal must travel across devices in the same way as a consent, and the visitor must be told before choosing that the choice will apply to all their logged-in devices. The mechanism is optional.

The guidelines and the recommendation describe a banner that:

  • sets no cookie subject to consent before the visitor acts; silence is never consent, and if closing the banner counts as refusal, the banner must say so;
  • offers refusal with the same degree of simplicity as acceptance, which in practice means "Accept all" and "Reject all" buttons on the first screen, at the same level and in the same format;
  • lists the purposes before the choice, with a way to accept or refuse purpose by purpose, and names the companies that use the trackers;
  • lets the visitor withdraw consent at any time, as easily as it was given;
  • stores the choice so the visitor is not asked again too soon. The recommendation considers keeping both a consent and a refusal for 6 months good practice, and recommends asking again at appropriate intervals.

The publisher must be able to prove that consent was obtained. Our article on the CNIL guidelines goes through the recommendation point by point.

Not as a rule, but not banned outright either. The CNIL's 2019 guidelines prohibited cookie walls in general terms, and the Conseil d'État annulled that general ban on 19 June 2020 because a soft-law text could not lay down an absolute prohibition. The 2020 guidelines therefore say that making access to a site conditional on accepting trackers may, in some cases, undermine the freedom of consent, and that the legality of a wall is assessed case by case. Where a wall is used, the visitor must be told clearly that refusing means no access to the content.

Not always. France is one of the few countries with an analytics exemption. The CNIL considers that trackers used only to measure the audience of a site or app, for the publisher's sole benefit, are strictly necessary and exempt from consent if they:

  • serve only audience measurement, not tracking a person across sites or apps;
  • produce anonymous statistics only, with no cross-referencing with other processing and no transfer of the data to third parties;
  • last no longer than needed to compare audiences over time, such as 13 months, without automatic extension on new visits;
  • keep the collected information for 25 months at most;
  • are mentioned to visitors, for example in the privacy policy.

A standard Google Analytics 4 setup does not meet these conditions, because the data does not stay with the publisher alone. A tool configured to meet all of them can run before the visitor chooses. See analytics without consent for the options.

How much are the fines in France?

Article 82 breaches are punished under Article 20, IV, 7° of the Act: up to 10 million euros or 2% of worldwide annual turnover, whichever is higher. The restricted committee applied this ceiling in its decision of 31 December 2021 against Google. Smaller cases go through the simplified procedure (Article 22-1), with fines up to 20,000 euros, raised to 100,000 euros for organizations with more than 50 million euros of turnover, and the organization's name is not published.

Because cookie fines are taken under French law and not the GDPR, the GDPR's one-stop shop does not apply, and the CNIL can fine companies headquartered in Ireland directly for cookies set on French users' devices. The main decisions of the restricted committee:

Decision dateCompanyFineMain finding
7 December 2020Google LLC and Google Ireland100 million eurosAdvertising cookies set on google.fr without consent
7 December 2020Amazon Europe Core35 million eurosAdvertising cookies set on amazon.fr without consent
31 December 2021Google LLC and Google Ireland150 million eurosRefusing took several clicks, accepting one
31 December 2021Facebook Ireland60 million eurosSame asymmetry on facebook.com
19 December 2022Microsoft Ireland60 million eurosCookies set on bing.com without consent, no easy refusal
29 December 2022TikTok5 million eurosNo one-click refusal
29 December 2023Yahoo EMEA10 million eurosAbout twenty advertising cookies set without consent
14 November 2024Orange50 million eurosAds shown between emails and cookies read after consent was withdrawn
1 September 2025Google LLC and Google Ireland325 million eurosCookies set at Gmail account creation without valid consent, ads between emails
1 September 2025Infinite Styles Services (Shein)150 million eurosCookies set on shein.com without consent
20 November 2025Les Publications Condé Nast750,000 eurosCookies set without consent on vanityfair.fr after an earlier order
27 November 2025American Express Carte France1.5 million eurosTrackers set before a choice and despite a refusal, read after withdrawal

The pattern is consistent: cookies placed before any choice, refusal harder than acceptance, choices not respected, and cookies still read after the visitor withdrew consent.

How does Cookiequiet fit French rules?

Setting up Cookiequiet takes one script tag and about five minutes: the scan fills the cookie table, Accept all and Reject all sit on the first layer with the same weight by default, and the banner speaks French to visitors whose browser asks for it. Every choice goes into a consent log with its date and banner version, and geo-targeting is included on every plan, Free too. To see which of your cookies need consent, run the free cookie scanner.

Questions

Article 82 does not name a button, but the CNIL requires refusal to be as simple as acceptance. Its 2020 recommendation gives Accept all and Reject all buttons at the same level and in the same format as the example, and it fined Google, Facebook, Microsoft and TikTok for banners where refusing took more clicks than accepting. A Reject all button on the first screen is the safe design.
The CNIL considers that keeping the visitor's choice, whether a consent or a refusal, for 6 months is good practice, and recommends renewing consent at appropriate intervals. Asking again on every visit after a refusal is the kind of pressure the CNIL treats as undermining free choice.
Not in its standard configuration. The CNIL's exemption covers only audience measurement done for the publisher alone, producing anonymous statistics, with no transfer to third parties, a tracker lifetime around 13 months and data kept 25 months at most. Google Analytics 4 as usually installed does not meet those conditions, so it needs consent.
Yes. Cookie fines are based on Article 82 of the French Act, not on the GDPR, so the one-stop shop does not apply. The CNIL has fined Google, Facebook, Microsoft and Shein, all established outside France, for cookies set on the devices of users in France.

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